From developing a global image for your brand to producing websites that drive consumer interaction and improve conversion rates, 10COM is a driven and enthusiastic web design company that thrives on creativity, innovation, trendsetting, and our relentless desire to attain excellence.
Our talented team ensures that the quality of the work we produce meets and exceeds the expectations of even the most demanding client.
Why is 10COM growing by leaps and bounds? We believe that when our clients succeed, we do too. And that’s what we’re best at—winning. We’re overachievers, and that means we’re happy to go above and beyond for you.
When you team up with 10COM, we commit to making your project and your business succeed. Our reliability and quality build long-term business relationships with our existing clients and attract new clients.
We design websites to enhance user experience, increase conversions and we excel at SEO to help your brand benefit from the most highly motivated audience. Every single member of our team brings something unique and special to the table, and when they collaborate on a project, the results are always astounding.
We’ve done some amazing things for our clients. Check out our skills and innovative design techniques. We don’t just aim to please—we exceed expectations!
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DATE: December 3, 2023
SUBJECT: Kattie A Performance Review
To Whom It May Concern
Kattie A. was great to work with! She sent me approximately 5 markups with a remarkable turnaround time. I wasn’t expecting such an expedited response like 10COM promises online, but she exceeded my expectations. She inquired if I liked the markups and to let her know my thoughts. She assured me that if I didn’t like them she and her team would do whatever they needed to do to make any adjustments, or redo them all over again until I was completely satisfied.
When you’re dealing with someone that you don’t know, never have seen, nor worked with before you just don’t know what you’re going to get in a box of chocolates. I always received a quick response from Kattie whenever I sent her emails with ideas I thought would make the logo look better. I sent her a few ideas that I didn’t think she could actually create, because I thought they were a bit too complicated. Guess what, she delivered in spades. I am even considering to have her assist me with another project. If I had to do it again, I would request Kattie again, without a second thought and I commend her for her website design expertise.
Thanks again Kattie!
Joe
@
joelattisawproductions.com...
I had the pleasure of using 10com to create a logo. Kattie and Mark were so easy to work with, quickly responded to all of my questions, and provided professional creativity that hit my vision spot on. Fantastic team, highly recommend....
คำตอบกลับจากผู้เชี่ยวชาญ
We are so thrilled that you had a positive experience with 10com, Brittany! It is gratifying to hear that Kattie and Mark provided such great service during your logo project. We strive to ensure each customer leaves completely satisfied with the help of our team, and we are glad that was your experience.
Thank you for your kind words and support. We look forward to future opportunities in helping you achieve your creative vision!...
unbelievable company to work with. Katie and her team has been absolutely amazing. I would recommend them to anyone looking for web design and much more. ...
คำตอบกลับจากผู้เชี่ยวชาญ
Thank you, Joshua, for your kind words about 10com! It makes us so happy to hear that Katie and the team have provided you with such outstanding service. We are proud of our team and their dedication to customer satisfaction.
We pride ourselves on offering a wide range of web design services as well as other featured services that can come in handy for businesses and organizations. We take great care of our clients and we want nothing more than them to be happy with the outcome of any project we work on together.
Once again, thank you for recommending 10com - it means the world to us!...
It was a great experience working with this company, they were able to accommodate all my requests,I love my new website .
Mark is an awesome person.
I highly recommend 10COM WEB DESIG...
คำตอบกลับจากผู้เชี่ยวชาญ
Thank you so much Martha for the wonderful review! We are thrilled to hear that 10com was able to accommodate all of your requests and design a website that you love. We place a high value on ensuring our customers get the best possible experience with us, and we're delighted that you had such an enjoyable one.
It's also great to hear that you found Mark helpful and knowledgeable - his customer-centric focus ensures our clients have a positive experience from start to finish.
We are very glad you have recommended 10com, and we hope to be of assistance again in the future!...
We had a very, very good experience with the 10com team. We are a non-profit and we don't have any "employees" but wanted assistance in helping us up our design game through the use of logo's & some branding. 10com's team didn't disappoint. The purchasing was easy, the provided details to kickstart the project led to very quick designs, and more importantly they were patient with us as we iterated to the final design. In less than 4 days, we were complete with a brand new logo for our non-profit. We are so proud of the logo and we already use it all over our website!
We put our rating in action because it wasn't 2-3 weeks later that we had more needs for a logo for our non-profit and this was done within 2-days as we hired 10com again.
We did this all through email with no voice or time dedicated in meetings to make it happen. Great experience!...
คำตอบกลับจากผู้เชี่ยวชาญ
Thank you for taking the time to review 10Com, Chris. We really appreciate your kind words! We are so delighted that our team was able to provide you with the perfect logo and branding for your non-profit in such a short amount of time. We're especially grateful for the opportunity to serve you again so quickly when you had additional needs.
Your feedback is a true testament to our commitment towards making all of our customers happy and we look forward to continuing our partnership with you in the future. Thank you once more for providing us with your feedback and for giving us 5 stars!...
I am surprised to see all the 4 and 5 star reviews for this company as this was not the experience I received. During the initial take on my project for a logo design, I specified what I wanted from the very beginning and they didn't provide it for me. With constant going back and forth, misspelling in the logo, and providing you with something you don't ask for this company is frustrating. They don't ask questions and when you tell them you're frustrated they say you have an underlying tone. They say they will be in contact with you for 3 to 5 days t, that's not the case. I emailed Mark B who is a manager and it took him 7 days to respond to my email. I'm trying to start a business so a delay like this doesn't look good on their part. Look elsewhere for a company that actually listens to your initial concept. This company does not....
คำตอบกลับจากผู้เชี่ยวชาญ
We appreciate this opportunity to clarify the circumstances surrounding this client's experience. While their review suggests a less-than-satisfactory interaction, it's essential to note that this does not reflect the complete picture.
The client has indeed given positive feedback on multiple occasions regarding the designs we have produced. This is a testament to our commitment to delivering high-quality work and meeting our clients' expectations.
The issue, however, arose from interactions with the assigned project manager, in which the client's behavior was unfortunately not as cordial as we would expect. Our team places great importance on maintaining a respectful and professional work environment, and any deviation from this standard is addressed promptly. In this instance, intervention by a member of the management team was deemed necessary.
It's important to emphasize that we uphold a culture of respect and dignity for all staff members. Any form of belittlement or abuse is not tolerated. Our team's well-being is paramount, and we are dedicated to ensuring a positive work environment.
In summary, while we value all feedback, it's crucial to understand the full context of this situation. We remain committed to providing excellent service while also safeguarding our team's professional dignity and respect....
I had a great experience working with Mark and his team. He was very respectful and responsive. He addressed all my numerous website display changes in a professional manner. My logo and website have received lots of compliments. I highly recommend 10COM Web Development....
คำตอบกลับจากผู้เชี่ยวชาญ
Thank you so much for your kind words, Sheila! We are very happy to hear that Mark and his team were able to meet all of your website display needs and that you are so pleased with the results. Your glowing review reinforces our commitment to excellent service and customer satisfaction.
We are incredibly proud of our passionate and knowledgeable team here at 10COM Web Development, and it is moments like this that make each day special. Our goal is to enable our customers' success with their online presence, and we couldn't be more grateful for your experience.
Your feedback means the world to us and we thank you for recommending 10COM Web Development!...
I absolutely love my website! Marc and his team made it so easy and were very helpful every step of the way. He answered all my questions and got things done very efficiently! The website is reflective of my own personality and I love it! I would highly recommend him to anyone!...
คำตอบกลับจากผู้เชี่ยวชาญ
Thank you so much, Whitney, for your generous review! We are pleased that Mark and our team exceeded your expectations in the development of your website. Your satisfaction is top priority here at 10com and we are delighted to hear that your website reflects your personality.
We're thrilled you enjoyed working with Mark and his team, and we appreciate you recommending us to others! All of us at 10com work hard to provide each customer with superior service so that they leave feeling more than satisfied. Your kind words are music to our ears!
Thanks again for taking the time to give us such a wonderful review....
10COM WEB DESIGN team has taken something that was nothing more than just a little idea in my mind’s eye, and brought the full picture of what I envisioned to life! Amazing quality & attention to detail is what I hoped for, but the product I received from 10COM WEB DESIGN team far exceeded my expectations. For a small business, your Logo is everything from branding, marketing & word of mouth all the same. So if you seriously want & need for your business to get the attention and recognition it deserves, then you need not go any further than 10 COM WEB DESIGN for all of your business needs. ...
คำตอบกลับจากผู้เชี่ยวชาญ
Thank you so much for taking the time, Jehmar to review 10COM. We are so glad to hear that we exceeded your expectations and created something you are proud of! Here at 10COM, customer service is our top priority. Our goal is to always ensure you get the best product with the utmost attention to detail. We strive to help small businesses create a successful logo and branding platforms that stand out from the crowd.
Again, we sincerely thank you for your kind words and support. It was a pleasure working with you on this project!...
They did not really read what I needed and what was important. The quality of the work is hard to rate because it is not what I asked for. Delivery time was okay which is why you got 3 stars....
Top notch from start to almost finished. They have communicated with me the entire time and delivered when they said they were going to
...
คำตอบกลับจากผู้เชี่ยวชาญ
Thank you Jeffrey for your kind words about 10com! We are proud of our commitment to communication and on-time delivery. Knowing that our customers appreciate our efforts is especially gratifying. Your 5 star rating means a lot to us; we always strive to exceed expectations and feedback like yours helps us stay on track.
Thanks again for taking the time to review your experience with 10com.
We value your business and look forward to continuing to work with you. Thank you!...
10COM designed a great website for business, they were professional and engaging, had a great experience working with them,I would definitely recommend 👍....
คำตอบกลับจากผู้เชี่ยวชาญ
Thank you, Clarence! It was a pleasure working with you. We are thrilled to hear that you had such a great experience working with us, and we are also glad that you would recommend 10COM. Hearing your positive feedback really reinforces why we do what we do each day.
We take pride in our work and would like to thank you for choosing 10COM to design your website. If there is anything else we can do for you or if there's anything we could improve upon, please let us know and we'll be more than happy to help out.
Thanks again for leaving such a glowing review!...