Next Wave Services
Quality Website Design. Providing you peace of mind.
NC, US
English
เกี่ยวกับ Next Wave Services
Next Wave is the proactive leader in website design and website maintenance service based in Charlotte, NC. For the last 20 years, we have mastered the art of providing quality and affordable website design and maintenance services, logo designs and marketing services to our customers. Our services have helped clients free up their time to focus more on building their brand and business. We support business owners by helping them to be digitally available and accessible to their clients!...ใช้ได้กับ :
โครงการแนะนำ (19)
บริการและค่าบริการ
รีวิว (22)
4.6
/ 5
0
The group I worked with at Next Wave are amazing people! They were prompt and extremely supportive of my requests for how I envisioned and wanted my website. And I really love the final result of my new site!
Because of an illness with my father during our project, I needed time to completely separate myself, and the care and concern I received from Next Wave was incredible. They truly were here for me and gave me the space I needed.
Thank you again to this wonderful team!
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My contact was Dan. He was a good listener, understood what I wanted and delivered on every item. I especially enjoyed our follow up conversations and his insight. Thank you, Dan. Much appreciated....
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Good to work with when you need a unique logo for your business. I love how my design came out looking good...
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Bryan and his team at Next Wave Services are amazing. They create beautiful websites and offer incredible support services. Highly recommend....
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I would not recommend Next Wave Services. I will specifically speak on my experience concerning a custom logo. The quality of their work was almost cartoonish. Their customer service required that you speak w the designer through a representative. Finally after numerous back and fourths and unsatisfactory drafts, I requested a live call in hopes of moving the process forward. I eventually requested that another designer take a look and give it a fresh conceptual look. I ended up settling on a design, which I was pretty pleased with. After I took on the role as designer. This was about 3 months from the start of the process. Only to find that the image/logo was unable to be seen on dark backgrounds. This was an exhausting process and left me unsatisfied as I missed several deadlines and ultimately won’t be using the finished product....
คำตอบกลับจากผู้เชี่ยวชาญ
Hi Autumn,
Thank you for your review. We strive incredibly hard here to make every customer experience enjoyable and we’re sorry we’ve not been able to meet your expectations this time.
We pride ourselves on our custom logo designs and the high-quality service we maintain. We would like to make things right and we’d love to resolve this as quickly as possible and find a solution that works for you.
Please drop us a message directly via this email request@nextwaveservices.com. Thank you!... 0
You won't find a better company to work with! They were FRIENDLY, EAGER, and TIMELY about making the changes and adjustments I asked for. I had ongoing one-to-one communications with an employee who I felt cared about my satisfaction.
The end result made me and my customers SMILE! THANK YOU Next Wave!
- Lisa B. Milwaukee, WI...
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Thank you, Lisa! We appreciate your business, and it was a pleasure to work with you on your project.
Hope to work with you again in the future! ... 0
They really pulled through, I was demanding and they stepped up.
On the down side they really didn’t create anything new on there own but simply massaged the clip art I had to find on my own. Didn’t really present me with any new ideas...
คำตอบกลับจากผู้เชี่ยวชาญ
Hello Leslie, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future. Please feel free to reach out via email at request@nextwaveservices.com with any further comments, concerns, or suggestions you wish to share. Thank you! ... 0
Clarisse was a pleasure to deal with via email. After only two revisions we had a great logo. Don't hesitate to call Next Wave for your logo. Six out of five stars!...
คำตอบกลับจากผู้เชี่ยวชาญ
WOW! Mahalo for the six stars, Scott! We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you! We look forward to working with you again in the future!
PS- Mahalo means Thank you! :) ... 0
Delivered as advertising. Quick professional service. Did a couple rounds of design and narrowing things down. Delivered high quality logo package with all necessary formats and design notes....
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Thank you for the great review, Jim! We’re so happy you loved your experience. We’d love to continue providing great service to awesome clients like you. Thanks again! :) ... 0
They did a great job. I was very picky and made them redo the logo a few times and they were okay with it. I got a great logo, thank you Clarisse! She was very helpful....
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Thank you so much for this great 5-star review, Melody! We appreciate you being an awesome client and helping to share the word about us. We're glad to know that everything from the service to custom logo design surpassed your expectations. Hope to work with you again in the future! ... 0
Service was very professional and representatives took the time to ensure that they were meeting expections and delivering a great product by listening to requests and asking if anything else was needed. Never hesitated to ask questions and if there was anything else I needed. Price was more than I expected for the job that I required to be done but in terms of customer service I would definitely recommend....
คำตอบกลับจากผู้เชี่ยวชาญ
Thank you so much for your kind words, Stefanos. We really appreciate you taking the time out to share your experience with us. We work hard to meet expectations like yours, and we’re happy to hear we met your expectations. Hope to work with you again in the future! ...