Reply to website chats and customer emails from one inbox
See buyer orders purchases and store details while you reply
Customize the chat widget design to match your brand
Convert visitors into customers
ConvertPilot Inbox adds an AI chat widget and customer inbox to your store so shoppers can ask questions before they leave You can reply to website chats and customer emails from one place while the AI helps answer common questions instantly
The AI can help customers with product questions inventory order details delivery questions sizing support and store information It works from your products orders inventory and knowledge base so buyers get useful answers while they are still shopping
Your team can see buyer details past conversations purchases and order information while replying This makes support faster and helps every reply feel more personal
You can also customize the chat widget to match your brand Change the colors position launcher icon style background and design Add quick replies set business hours collect contact details and hand chats to your team when a human reply is needed
ConvertPilot Inbox helps your store answer faster capture more leads and give customers a better way to contact you.
Was not able even to tryThis app works ony with stores. So sad. My website is not a store, but online school.
DU
ทีม Dude Lemon LLC
Hi Juliana,
UPDATE: Following our recent email exchanges, I’d like to clarify that the claims “This app works only with stores” and “Your app requested my site to be a WIX store” are inaccurate....
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Henryduffer2311/ May 28, 2025
responds as i want
DU
ทีม Dude Lemon LLC
Thank you so much for your review.
I am really glad to hear that you are finding the app useful. If you ever need any help or have feedback, feel free to email me...
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Lance0092/ May 11, 2025
Its a good app as i can read everything from wix chat but how to stop chat popup on wix stores
DU
ทีม Dude Lemon LLC
Hey, thanks so much for your review!
I think I get what you’re referring to, if you mean the automatic chat pop-up that appears on Wix Stores product pages, that’s actually a built-in feature...
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Alessandrascarpe/ May 8, 2025
l'app va forte con regole e wix stores. ma il testo normale sulla pagina non lo capisce.
DU
ทีม Dude Lemon LLC
Thank you for your review and feedback. I hope you don’t mind me replying in English.
In addition to AI Rules and Knowledge Items, the AI model also pulls content directly from your live...
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Audrenlvb/ May 7, 2025
Very good app. Chat rules works perfectly but what's difference between chat rules and knowledge?
DU
ทีม Dude Lemon LLC
Thank you for the review.
So here’s the difference: Chat Rules are a mix of Trigger + Response that you set up. Even if the user doesn’t say the exact trigger, our AI engine...